Terms and Conditions

1. Introduction

Welcome to SCK Representation and Foreign Trade. By using our services to obtain an ECTN Certificate for any of the 25 African countries we cover, you agree to be bound by these Terms and Conditions. Please read them carefully before submitting any documents to us.

2. Data Use for AI Training

By submitting your transportation documents through our email or online form, you acknowledge and agree that SCK Representation and Foreign Trade may use these documents to develop, improve, and train our AI tools. This includes but is not limited to, processing and analyzing the data contained in these documents to enhance the accuracy and efficiency of our services.

3. Consent and Authorization

You expressly consent to the use of your documents for AI training purposes. If you do not agree to this use, please refrain from submitting your documents to us. Continued use of our services constitutes acceptance of this condition.

4. Data Privacy and Security

We take the privacy and security of your data seriously. All documents submitted will be handled in accordance with our Privacy Policy, which is incorporated by reference into these Terms and Conditions. We employ industry-standard security measures to protect your data from unauthorized access.

5. User Responsibilities

You are responsible for ensuring that the documents you submit do not contain any unauthorized or illegal content and that you have the necessary rights and permissions to allow us to use the data as outlined in these Terms.

6. Limitation of Liability

SCK Representation and Foreign Trade will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of your documents for AI training purposes, including any errors or omissions in data processing.

7. Governing Law

These Terms and Conditions are governed by the laws of Turkey, and any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts in Turkey.

8. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be communicated via our website, and continued use of our services will signify your acceptance of the updated terms.

9. Cancellation Policy

If you choose to cancel your application after your documents have been processed by SCK Representation and Foreign Trade, a non-refundable cancellation fee of 35 EUR will apply. This fee covers the administrative costs associated with the initial processing of your documents. Please note that the cancellation fee is applicable regardless of whether the ECTN Certificate has been issued.

By using our services, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by its terms.

Do Not Share Documents.

When Applying For A Certificate, Make Sure Not To Share any Documents Other Than The Required Ones With The Authorized Agency

When SCK Agency was established in 2001, it was only issuing freight certificates. Over time, even though we have developed expertise in sectors such as foreign trade consultancy and international transportation, we decided not to extend our scope of business to avoid any conflicts of interest.

Observe document confidentiality.

All of the 25 countries in Africa that implement certificate requirements require the submission of bills of lading, freight invoices, and invoices. Some countries have additional document requirements such as customs declaration. We pay special emphasis on keeping confidential valuable information such as client profiles and commodity prices. In this respect, we make sure that every person included in the process, including our personnel, has limited access to our clients’ documents. This is also a requirement imposed by the related authorities of African countries with strict rules included in contracts with agencies with an aim to advocate the rights of shippers.

For freights that have operational processes to be handled abroad, you may need to work with companies out of our area. For these cases, you can contact us to make sure that the company you will share your documents with is an authorized agency. We would be glad to help you.